Getting in touch with Great Ponds Student loans

Whether you are paying off your student loan very early otherwise having problems to make monthly payments, here is how to contact the firm:

  • Sign in your web Higher Lakes account so you’re able to almost examine and control your college loans.
  • Telephone call (800) 236-4300 Saturday because of Saturday out of 7 good.m. to nine p.yards. Central Time.
  • Complete a questionnaire to your High Lakes’ contact form so you’re able to demand contact via email.
  • Post faxes so you can (800) 375-5288.
  • Post post so you’re able to Higher Ponds, P.O. Box 7860, Madison, WI 53707-7860.

Remain on most readily useful of one’s Higher Ponds student education loans to store her or him into the a reputation and cover on your own from charges, problems for your credit score, otherwise education loan default otherwise salary garnishment.

Meaning & Types of Higher Lakes Student education loans

High Lakes College loans is an educatonal loan servicer one to agreements to your U.S. Agency off Studies. Just like the a good servicer, the company is in charge of helping borrowers carry out charging and money to own government college loans. High Lakes Figuratively speaking covers nearly 18% of all government student loan levels.

Find out how the education loan membership are allotted to Higher Ponds Student education loans and the ways to work with the organization to deal with your loan fees.

What’s Higher Lakes Figuratively speaking?

High Lakes Academic Mortgage Services depends inside the Madison, Wisconsin-area of the Great Lakes region-though it also offers education loan servicing all over the country. It is one of six private companies that package towards the U.S. Agencies out-of Education to deal with the new recharging out of government student education loans.

High Lakes the most aren’t-tasked student loan servicers. Since the past quarterly report, Higher Ponds was designated 18% of the latest education loan frequency, the biggest portion of college loans.

Great Ponds Student education loans is actually a joint venture partner off Nelnet Varied Possibilities, LLC. Nelnet individually covers 12% out of federal education loan account.

How Higher River Student loans Work

When you yourself have government student education loans, you may be automatically tasked a loan servicer who’ll perform your account and costs.

Pursuing the Education Agencies works closely with the school so you can processes the student loan consult and you can pay the amount of money, your account is actually passed out over a loan servicer such as for example Great Lake Student loans. You don’t get to decide and this servicer you’re assigned.

Servicers need contact you immediately following they’re allotted to take control of your loan, normally after the very first payment of your student loan disbursement. So it servicer will then be their section from get in touch with for everyone things regarding your figuratively speaking, out of first battery charging toward last payment.

It will be possible for your membership as gone to live in good brand new servicer. If it goes, the brand new servicer must contact both you and inform you of your alter. You can look at the most recent servicer in your Federal Student Aid account.

Initially, since you won’t need to pay their student loans while you’re into the university, it’s also possible to just need to contact Higher Ponds College loans in the event that keeps questions or need to look at the balance. Once your repayment several months kicks into the, Higher Lakes offer:

  • Let when you find yourself troubled paying
  • Choices to improve your installment bundle, including so you’re able to a living-determined cost package
  • Programs to possess education loan deferment otherwise forbearance-a couple of an easy way to suspend or decrease your costs temporarily
  • Advice on if or not government education loan consolidation suits you, and how to finish the techniques if it’s

Always open interaction from the education loan servicer. It could have day-sensitive suggestions, such as notice of overlooked money otherwise delinquency.

If you have people matter regarding the whether the interaction you have obtained are genuine, you’ll be able to see. Go to and sign in the Government Beginner Assistance membership to view your own federal education loan details, together with your servicers for every mortgage.